This page explains what information Shadanatex Bangladesh collects through this website and by email, why we collect it, and what choices you have. We are a make-to-order garment manufacturer in Dhaka, Bangladesh. Our website exists so that buyers can view our product range and send us price and production inquiries. We collect only the details needed to answer those inquiries and to run confirmed orders.
Details You Send Us Yourself
When you use the inquiry basket or the contact form, you send us your name, your email address, your company name if you give it, and the message you write, together with the products you added to the basket. When you write to us directly at [email protected], we receive the details in your email. When you join the WhatsApp list through the button on this site, we receive the phone number you subscribe with. We do not ask for payment details through this website, and no card or bank information should be sent through the forms.
How Inquiry Details Are Used
Inquiry details are used to answer you: to prepare a quotation against your specification, to discuss sizes, fabrics, printing, embroidery and packing, and to send samples or documents you ask for. If an inquiry becomes an order, the same details are used to run that order - production paperwork, inspection arrangements and shipping documents. We do not sell your details, and we do not pass them to outside marketing companies.
Who Inside the Business Sees Your Information
Access is limited to the people who handle sales and orders. Shipping and inspection partners receive only the details their part of a confirmed order needs, such as a delivery address or a packing list reference. Where the law requires us to keep or show a record, for example export documentation, we keep to that requirement and nothing wider.
Cookies on This Website
This site uses a small number of cookies. A consent cookie remembers whether you accepted or declined the cookie notice, so the card does not keep appearing; a dismissal record appears if you close the card with the X button. The inquiry basket is kept in your own browser storage on your device, not on our server, until you choose to send it. The Cookie Settings link in the footer lets you reopen the notice and change your choice at any time.
How Long Records Are Kept
Inquiry emails and order records are kept while they are needed for the business relationship: to answer follow-up questions, to repeat an order to the same approved specification, and to meet export and tax record duties. WhatsApp subscription numbers are kept until you unsubscribe or ask us to remove yours. When a record is no longer needed, it is deleted from active use.
Your Choices and Rights
Your information stays yours. At any time you can write to [email protected] and ask what details we hold about you, ask us to correct anything that is wrong, or ask us to delete your details. We will act on a deletion request except where an export or tax rule requires us to keep a specific order record. You can also stop WhatsApp messages at any time by unsubscribing in WhatsApp or by telling us by email.
Keeping Your Details Safe
The website is served over an encrypted connection, and mailbox and website access is limited to authorised staff. No system is perfect, but we take reasonable care with the information buyers trust us with, and we will tell affected buyers if a problem ever puts their details at risk.
Changes to This Page and How to Reach Us
If the way we handle information changes, this page will be updated and the new text will apply from the day it is posted. Questions about this policy or about your own details go to Shadanatex Bangladesh, Dhaka, Bangladesh - email [email protected], phone (02) 222-285-548, office (+880-2) 222-262-889.